After Sale Service
Statement of warranty
Henrylighting warrants all the products manufactured by Henrylighting to be free from defects in material and workmanship under normal use for a period of 36 months after the date of the original purchase.
Henrylighting warranty covers only the product itself; Henrylighting will assume no liability for labor costs, installation costs, or other losses. Your warranty rights will be honored only when the product has been installed and used properly as deemed by email@example.com. Henrylighting will not repair or replace products damaged by improper use or faulty installation.In case of breakage
Customer must report any damage within 3 days of receipt of order by sending digital photographs (.jpg) of damaged items and shipping materials to firstname.lastname@example.org .Customer must retain damaged merchandise, packing and shipping containers until claim has been settled. Damage in transit is the sole responsibility of the carrier, and any claims beyond this 3 day period will not be deemed valid by Henrylighting All claims regarding shipment error must be made within 24 hours of receipt of merchandise.Return policy
Returns must be first acknowledged by Henry lighting before return; please contact the related salesman in charge, or by an e-mail to email@example.com. All packages sent to Henrylighting must have the initial sales invoice number issued and printed clearly on the outside for return.
Add: 5th Floor, Shifeng industrial Park, TianYuan road, SongGang town, Shenzhen city, Baoan district, China